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Site assistance

Bertrams plants are characterized by their long lifetimes and known reliability.

However, if a technical problem do occur and remain unsolved by our technical helpline, our experienced service engineers are available for assistance on-site wherever you are. They support you on technical issues, make a diagnosis and give qualified instructions and advice. They determine and supervise the corrective actions needed to solve the problems and monitor the repairs with all supported documentation. In addition, they will provide valuable recommendations to your operations team.

Thanks to their extensive experience, Bertrams also provides site assistance, value and performance analysis for selected third-party plants.



  • Fault diagnosis and acceptance test

  • Qualified instruction, advice and monitoring of repairs

  • Adjustment of process parameters

  • On-the-job training for operators

  • Fastest way for problem solving and troubleshooting
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